House calls are making a comeback thanks to Lakewood resident and entrepreneur Dr. Johathan Clarke.
He’s doing away with waiting rooms and germ-filled offices with his healthcare start-up, Mend, that provides same-day or next-day urgent care visits with healthcare professionals.
He calls Mend the “Uber of healthcare,” and it’s the first in Texas to provide services of its kind delivered via a mobile app.
“Imagine applying the best qualities of a service like Uber to healthcare,” he explains. “Convenience, mobile accessibility, personalized service, and price transparency, Mend does all of this by delivering on-demand healthcare to patients in their home, office or hotel, through a simple mobile app or web interface.”
It launched in Dallas in March, so neighbors can book services through Mend’s free iOS app, its website, or by calling the customer service number at 469.458.MEND.
“My grandfather practiced this kind of medicine across east Texas during the 1970s,” he points out. “I grew up listening to stories of him traveling from town to town to care for patients in their homes and sometimes bringing home chickens in exchange for his services. He didn’t have the benefit of customer service experts or iPhones but he practiced the kind of totally patient-centered medicine that I hope to emulate here in Dallas.”
Clarke is board certified in emergency medicine and is a Fellow of the American College of Emergency Physicians. A decorated veteran, he served in the US Navy for over 14 years, with wartime tours as a physician in Iraq and Afghanistan. He has been practicing Emergency Medicine since 2006 in Virginia, Florida, Oklahoma and Texas. He is currently a Major in the US Air Force Reserves, where he serves as a Flight Surgeon with the 457th Fighter Squadron.
Mend delivers care to patients age 2 through 64 and “is not a replacement for ongoing primary, emergency or specialty care,” according to the press release.
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